Who We Are
Medicare Transit provides non-emergency medical transportation for ambulatory, wheelchair, and stretcher riders across Southern California.
Dignity in Every Journey
Our mission is to provide safe, respectful transportation so riders can get to care reliably and without confusion. We focus on clear scheduling, appropriate vehicles, and consistent assistance.
Operational focus: confirmed pickup windows, correct vehicle assignment, and clear communication.
Compassionate Care
Respectful assistance and clear communication for riders and caregivers.
Reliability Focus
We use confirmed pickup windows and proactive communication to reduce uncertainty.
Bridging Healthcare & Home
The Challenge
Too often, patients miss critical dialysis, therapy, or check-ups simply because they lack reliable transport. Public transit isn't viable, and standard rideshares lack the specialized equipment and training needed for safe transfer.
Our Solution
We built a fleet of accessibility-equipped vehicles and a team of trained drivers focused on NEMT. We match the right service level to the rider’s needs and confirm trip details before dispatch.
Deeply Rooted in the Community
Local Knowledge
Our team is familiar with common routes and facility procedures across the region.
Family Focused
Locally operated with a focus on consistency and rider experience.
Facility Coordination
We coordinate pickups and drop-offs with clinics, dialysis centers, and skilled nursing facilities when needed.
Safety & Operations Standards
Our drivers are more than chauffeurs; they are trained care professionals dedicated to your safety.
What to Expect on Ride Day
Pickup Window
Drivers are dispatched with a clear pickup window to ensure timeliness.
Arrival & Boarding
Driver arrives and provides assistance (door-to-door) as requested.
Safety Checks
Wheelchair securement and interior safety checks are performed before maximizing comfort.
The Journey
Safe, smooth transport to your destination with professional care.
Arrival
Assisted drop-off at the facility entrance or check-in desk when permitted.
Arrival Updates
When possible, we provide an arrival update call or text before pickup. Note that specific assistance levels (curb-to-curb vs door-to-door) may vary based on facility policy.
Request transportation
Call dispatch for time-sensitive requests, or submit details online and we’ll confirm service level and pickup window.