Southern California
Riverside & San Bernardino core coverage with supported regional routes.
About MediCare Transit
Non-emergency medical transportation in two California regions
Medicare Transit Inc. is a non-emergency medical transportation (NEMT) provider. We transport riders to and from medical care, including appointments, hospital discharges, facility transfers, and recurring trips such as dialysis.
We operate in Southern California and the San Francisco Bay Area, with an office in each region.
Dispatch: (909) 892-8383 · Monday - Friday: 6:00 AM – 6:00 PM
Our service
What We Do
Riders are going to treatment, coming home from a hospital stay, or moving between facilities. Reliable transportation helps them keep dialysis, therapy and medical appointments.
Rides are arranged by the rider, a family member or caregiver, or a discharge planner or facility coordinator. All reach the same Dispatch team.
Trips we arrange
Medical appointments
Specialist visits, imaging, therapy and post-operative follow-ups.
Hospital discharges
Transport home or to a receiving facility once discharge is cleared.
Facility-to-facility transfers
Hospitals, skilled nursing facilities, rehabilitation centers and residential care.
Recurring and standing trips
Repeating schedules such as dialysis, held as a standing arrangement.
Health-plan trips
Trips arranged under a member’s health-plan transportation benefit.
Private pay
Trips arranged directly by a rider, a family member or a facility.
Service levels
We provide ambulatory, wheelchair, and stretcher transportation based on the rider’s mobility needs.
Where we operate
Where We Operate
Medicare Transit serves Southern California and the San Francisco Bay Area, with an office supporting each region.
San Francisco Bay Area
Trips coordinated through our Richmond office.
On the day
What a Rider Can Expect
Here’s what riders can generally expect before, during, and after a trip.
Questions on the day
For a delay, a changed address, or a rider who cannot travel, call Dispatch at (909) 892-8383. Wait time and cancellation terms vary by trip and payer.
Read the cancellation policyBefore the day
Dispatch confirms the service level, addresses, appointment time, mobility equipment and whether a caregiver is coming. A request is not a scheduled trip until Dispatch confirms it.
The pickup window
Trips are scheduled against a pickup window rather than an exact minute. The window is confirmed when the trip is scheduled.
Arrival and boarding
Ambulatory riders receive boarding assistance as needed, and a folded walker or cane can travel with them. Wheelchair riders board by ramp or lift and stay in their own chair.
Securement
For wheelchair trips, the chair is secured and the rider is belted before the vehicle moves.
Drop-off
Assistance at drop-off depends on the service level arranged for the trip and on what the destination allows.
The return trip
If a return trip is scheduled, it is arranged when the ride is requested, or by calling Dispatch. Call Dispatch if the appointment runs long or finishes early.
Coordinate a ride
Request a Ride
Southern California ambulatory and wheelchair ride requests can be submitted online. For Bay Area trips or stretcher transportation, call Dispatch.
Dispatch: (909) 892-8383 · Monday - Friday: 6:00 AM – 6:00 PM