Service levels for different mobility needs
Ambulatory, wheelchair, and stretcher transportation for appointments, discharges, and facility transfers across Southern California.
What we need to schedule:
- Pickup + drop-off address
- Appointment time
- Mobility type
Choose the Right Service
Not sure what you need? Review our service levels below.
For riders who can walk, with optional steadying assistance for safety.
Includes
- Curbside or Door-to-Door assistance
- Foldable walker/cane storage
- Assistance entering/exiting vehicle
Typical Requirements
Rider can transfer into a standard seat (with assistance if needed).
Best For:
Physical therapy, dialysis, routine check-ups
Lift-equipped transport with securement for riders who remain in a wheelchair.
Includes
- ADA-compliant hydraulic lifts
- 4-point securement system
- Seat for one caregiver (when available)
Typical Requirements
Rider remains in wheelchair during loading and transport.
Best For:
Mobility impaired, Post-surgery, Rehabilitation
Stretcher transport for riders who must remain lying down during the trip.
Includes
- Two-person stretcher team
- Bed-to-bed transfer service
- Wait-and-return options available
Typical Requirements
Required when rider cannot safely sit upright for transport.
Best For:
Hospital discharges, Bed-bound patients, Skilled Nursing transfers
How service works
From the moment you book to the moment you arrive, we handle every detail.
Request
Call or submit online. We collect pickup/drop-off, appointment time, and mobility needs.
Confirm
We confirm availability, pickup window, and service level.
Pick Up
Driver arrives within the confirmed window and assists with boarding as needed.
Drop-off
Safe arrival and assistance to the entrance when requested.
Service Comparison Guide
| Feature / Requirement | Ambulatory | Wheelchair | Stretcher |
|---|---|---|---|
| Passenger can walk alone? | |||
| Passenger can sit in car seat? | |||
| Wheelchair provided? | Upon Request | N/A | |
| Wheelchair lift / securement needed? | |||
| Patient transported lying down? | |||
| Number of Drivers/Attendants | 1 | 1 | 2 |
Still Unsure?
If the rider cannot transfer into a seat → Choose Wheelchair
If the rider must remain lying down → Choose Stretcher
If the rider can transfer and sit safely → Choose Ambulatory
Payment & Insurance
We aim to make payment simple. We work with major insurance brokers and offer transparent private pay rates.
Insurance Accepted
- Medi-Cal (Authorized Trips)
- IEHP (Inland Empire Health Plan)
- Workers' Compensation
- Long Term Care Insurance
Coverage varies by plan. We can help confirm what information is needed for authorized trips.
Private Pay
No insurance? No problem. We offer competitive flat rates based on mileage.
- Credit / Debit Cards
- Digital Invoicing
- Corporate Accounts