Contact

Call Dispatch for time-sensitive trip needs. Message us for everything else.

Ride requests, scheduled trips, billing and facility coordination in Southern California and the San Francisco Bay Area.

Dispatch: (909) 892-8383

Call Dispatch

A ride needed today, a change to a scheduled trip, or a discharge happening now.

Message us

Quotes, billing, health plan questions, and facility coordination. We reply during office hours.

This is non-emergency medical transportation. If someone needs emergency care, call 911.

Contact information

Call Dispatch

(909) 892-8383

Email us

dispatcher@medicaretransit.com

Offices

Southern California Office

818 N Mountain Ave,
Upland, CA, 91786

Bay Area Office

1160 Brickyard Cove Rd, Suite 200-9
Richmond, CA 94801

Trips are scheduled through Dispatch, not at the office.

Office hours

Monday - Friday: 6:00 AM – 6:00 PM

Where we operate

Two California regions, each with its own office.

Southern California

Riverside & San Bernardino counties

Los Angeles and Orange County are supported on select routes by availability.

Southern California service area

San Francisco Bay Area

Bay Area trips are arranged by phone, and Dispatch confirms availability per trip.

San Francisco Bay Area service area

Call Dispatch to confirm coverage for a specific pickup and drop-off address.

Send a message

All fields are required unless marked optional.

Add a number if a call back would be faster.

Include pickup and drop-off, the appointment date and time, and whether the rider walks or uses a wheelchair. Sending this message does not schedule or confirm transportation — Dispatch will follow up.

Ride request

Request a Ride

Southern California ambulatory and wheelchair ride requests can be submitted online. Bay Area trips are arranged by phone. For stretcher transportation, call Dispatch to confirm availability.

A request is not a confirmed ride. Dispatch confirms the pickup window before a trip is scheduled.

    Dispatch confirms your pickup window.