Privacy Policy

At MediCare Transit, we are dedicated to protecting your personal information and maintaining your trust. This Privacy Policy explains how we gather, use, share, and safeguard the information you provide to us via our website (medicaretransit.com), our mobile site, and our mobile application (together, the “Service”). By using our website, app, or services, you agree to the practices described in this Privacy Policy. If you do not accept these terms, please discontinue use of our Service.

This Privacy Policy describes: - What information we collect and why; - How we use your information; - When and how information is shared; - Your choices and rights regarding your information.

We may request or collect personal details that identify you as an individual, including (but not limited to): - Name; - Contact details (such as address, email, and phone number); - Usage and account data; - Any additional information you choose to provide. We also collect non-personal information when you interact with our Service. This may include demographic data, anonymized usage statistics, or device information. On occasion, non-personal data may be combined with personal data inadvertently. If you believe we have collected your information in error, please contact us at support@medicaretransit.com.

Unless you have agreed otherwise, we use your information solely for: - Providing, maintaining, and improving our Service; - Responding to your inquiries and fulfilling requests; - Sending service-related communications or updates; - Conducting analytics to improve user experience and system performance; - Meeting legal, regulatory, or compliance obligations. We do not sell your personal information. We may share your information with trusted third parties as needed to operate our Service (such as email delivery or analytics providers), or if legally required.

Your personal data may be shared with: - Service providers and vendors who help us deliver the Service (for example, for email delivery or technical support); - Affiliates or subsidiaries with privacy practices substantially similar to ours; - Law enforcement, government agencies, or authorized third parties when required by law or to protect our legal rights; - A successor entity in the event of a business transfer, merger, or reorganization. We may also share anonymized or aggregated data (which cannot identify you) for any lawful purpose.

MediCare Transit and our partners use cookies and similar tools to: - Enhance site functionality; - Remember your preferences; - Conduct analytics and measure usage. Most browsers allow you to manage cookie settings. Blocking or deleting cookies may affect your experience or certain Service features. Third-party cookies (e.g., from advertisers or analytics providers) may also be set when using our Service. Please consult your browser documentation for information on managing cookies.

We use analytics tools (such as Google Analytics) to understand how users interact with our Service. These tools may use cookies or similar technologies to collect standard internet log information and visitor behavior in an anonymous form. If you wish, you can opt out of Google Analytics across all websites using this tool: https://tools.google.com/dlpage/gaoptout.

When you use our Service or open emails from us, we may automatically gather certain data such as: - IP address; - Device identifiers and type; - Browser details; - Referral URLs; - Usage patterns and interaction logs; - Date and time of access. Depending on your jurisdiction, your IP address may be classified as personal data.

We use administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure. By using our Service, you acknowledge and accept this risk.

Any information you submit to public forums (including blogs, social media, or chat rooms) can be read and used by anyone. We are not responsible for the privacy or security of any information you choose to make public. Connecting your MediCare Transit account to third-party services (such as Facebook or Twitter) may involve sharing your activity and related information with those services, subject to their own privacy policies.

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13 without parental consent, we will take prompt action to delete such information.

Our Service may contain links to third-party websites or services. We are not responsible for their privacy policies or content. Please review the privacy policy of any external site you visit.

We may revise this Privacy Policy periodically. Updates will be posted to this page with the new effective date. Significant changes will be communicated appropriately. Your continued use of our Service constitutes acceptance of these changes.

You may opt out of marketing emails at any time by following the unsubscribe link in the email. To update, correct, or request deletion of your personal information, please contact us at support@medicaretransit.com. Note: We cannot guarantee removal of your information from the records of third parties with whom it was shared per this Policy or with your consent.

By providing your contact information, you consent to receive communications from us, including email, phone calls, or SMS (standard messaging rates may apply). We do not sell or share your contact details for unrelated third-party marketing. Any communication sent to us by email or via our Service is considered non-confidential unless explicitly stated otherwise.

This Privacy Policy does not grant rights to any third party.

Use of MediCare Transit’s Service is also subject to our Terms of Use, available at medicaretransit.com/terms.

Our servers are located in the United States. By using our Service, you consent to the transfer and storage of your information in the U.S., subject to U.S. law and lawful access by authorities. This Policy is governed by the laws of the State of California, with jurisdiction in Los Angeles County.