Ambulatory
Request online
For riders who can walk to the vehicle with steadying assistance. Walkers and canes travel with the rider.
Service area
Southern California medical transportation
Our Upland office runs non-emergency medical transportation across the Inland Empire, with route support into Los Angeles and Orange County.
Southern California Office
818 N Mountain Ave,Upland, CA, 91786
Scheduling and dispatch for this region are handled from Upland. Office hours are Monday - Friday: 6:00 AM – 6:00 PM.
Coverage
Where We Operate
The Inland Empire is the core operating area. Los Angeles and Orange County are supported where the schedule allows.
Inland Empire
Core operating areaRiverside & San Bernardino counties
Day-to-day coverage across Riverside and San Bernardino counties.
Los Angeles
Regional route supportSupported by availability
Scheduled appointments, discharges and facility transfers.
Orange County
Regional route supportSupported by availability
Appointments, discharges and facility transportation.
Trips we run here
Types of Trips
Medical appointments
Clinic visits, specialist appointments, imaging, infusion and follow-up care, with a ride home afterward.
Hospital discharges
Transport home or to a receiving facility. Call Dispatch as early as a discharge is expected.
Facility-to-facility transfers
Moves between hospitals, skilled nursing, rehabilitation and residential care.
Recurring and standing trips
Repeating schedules such as dialysis or physical therapy, set up once instead of trip by trip.
Health-plan trips
Trips arranged under a health plan benefit. Coverage and authorization are set by the plan.
Private pay
Trips arranged directly by a rider, a family member or a facility.
Booking
How to Request a Ride
Ambulatory and wheelchair trips in this region can be requested online. A request is not a confirmed booking.
Wheelchair
Request online
Lift- or ramp-equipped transport for riders who stay in their wheelchair.
Stretcher transport
Stretcher trips cannot be requested online. Call Dispatch at (909) 892-8383 to confirm availability.
Send the trip details
Both addresses, the appointment date and time, how the rider travels, and whether anyone is riding along.
Dispatch checks the route
Availability depends on the two addresses, the day already scheduled, and the vehicle the rider needs.
Dispatch confirms the trip
Dispatch confirms the service level and the pickup window before the ride is scheduled.
Coverage and payment
Medi-Cal Managed Care
The Medi-Cal managed care plan operating in the Inland Empire is IEHP (Inland Empire Health Plan). Trips can also be arranged as private pay or billed to a facility.
Listing a plan does not mean MediCare Transit is a contracted provider for every member or trip. Coverage, eligibility and authorization vary by plan and trip — call Dispatch to confirm what applies to your ride.
Southern California
Set up a ride
Start an ambulatory or wheelchair request online, or call dispatch to check a route or a stretcher trip.